Why claims get underpaid
An adjuster is on your roof for twenty minutes and is looking at a lot of roofs that week. Damage gets missed. Line items get left out — drip edge, ice-and-water in the valleys, ridge vent, the second layer nobody accounted for. Individually they are small. Together they are the difference between a repair cheque and a roof.
What Xactimate has to do with it
Xactimate is the estimating software most carriers use to price a claim. When we write your scope in the same system with the same regional pricing, the conversation stops being our opinion against theirs and starts being two documents that either match or do not.
What we cannot do
We are a roofing contractor, not a public adjuster and not your attorney. We document damage, produce a professional scope and estimate, and advocate for a correct scope of work. We do not negotiate your settlement on your behalf or give legal advice — if your claim needs that, we will tell you and point you toward someone licensed to do it.
What’s covered
Ten years on our labor, and a 50-year limited — lifetime for the original homeowner — warranty on the shingle itself, backed by Owens Corning.
Full limited-warranty documentation is provided with every contract and governs in all cases.